Important Notes When Closing an Account (Account Deletion)
Once an account is deleted, the following items and account-related data will no longer be accessible.
Please note that refunds will not be provided.
If you are registered as a creator, please also refer to the article below:
Can I close my Creator account?
- HoloCoin
- Purchased items (such as stickers)
- Items obtained from events
- Other account-related data
After deleting your account, we will not be able to respond to any inquiries regarding that account.
Additionally, account restoration after deletion is not possible, so exercise caution before proceeding.
Cancelation Procedure
You can delete your account via the official Holoearth website.
https://holoearth.com/en
- 1. Select Account at the top right of the Holoearth official website.
If prompted, log in with the account you wish to delete. -
In the Account Management screen, under User Information, select Delete Account located below the login methods.
-
Enter your registered username in the displayed window and select Delete account.
Please note that the procedure will be completed immediately upon clicking Delete account.
This action cannot be undone.